How it works in practice

IT Support Services

Cluster Infotech is a professional and trusted IT solutions company dedicated to providing exceptional service to businesses in Singapore and across Asia. We work with organisations of every size and from every sector.

Conduct an Onboarding Assessment

With Managed IT Support, we will first conduct an onboarding assessment of your current IT situation..

Plan and Construct your IT Roadmap

Our IT Roadmap is flexible and customized for each of our client, and tailored to fulfil all their IT needs, budget and timeline..

Listen to your IT Needs and Advise Accordingly

Our team will advise you on our proposed IT roadmap for your company. But remember, you’re the head, we’re the arms and legs.

Implement and Run your IT Plans

Our highly trained Support Engineers and Project Managers, with best-in-class industry certifications, will be able to smoothly and efficiently implement your IT Roadmap..

Provide you with Day-to-Day IT Support

We provide both remote and onsite day-to-day support to help you resolve any IT issues or improve any of your current IT ones.

Pro-Actively Monitor your Systems

Our team will help to monitor and detect any IT issues before they even become a problem to your company..

Provide 24/7/365 Monitoring for you

Our Managed Support provides you with 24/7 support and systems monitoring, with our highly trained engineers who will be able to handle any IT challenges you encounter, and become an extension of your team.

Continuously Review and Improve your IT

IT is always changing and upgrading. With Managed Support, we will ensure that your software is always up-to-date. There is also the flexibility to upscale or downscale your IT support plans.

Fast response time

Immediate response from our helpdesk based in Singapore We recognise the potential cost that unscheduled IT downtime can have on your business

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